Contact Us


1065 Executive Parkway Dr., Ste 220
St. Louis, MO 63141-6367

Phone:                 314.548.2900
Toll-Free Phone: 877.909.9729
Toll-Free Fax:     888.403.8750

Click a link below to e-mail the appropriate representatives. (Your default e-mail handler must be set up in your internet browser in order for the link to work or you can simply copy the e-mail address shown).
Please include:
your name,
the facility name (if applicable),
your phone number,
your e-mail address,
and a complete explanation of your request or issue.

Do NOT include any PHI in an e-mail.
Fax PHI to 888.403.8750. If you prefer, you may call 877.909.9729 if you need to communicate PHI information. Calls are routed to your regional BTX office according to the area code of your phone.

Online Support
(new accounts, changes to online accounts,
issues with the online applications, Website)

Request a call so you may place an order
or technologist issues

Billing issues (Facility Statements or Patient Statements)

Compliance Issues

Customer Services

Human Resources

Quality Issues

Safety Issues

Proud member of the American Portable Diagnostics Association